Products are usually sent within 48 hours of your placing of the order. Please allow 7 to 10 business days for receipt of your product. If you feel that your products are not arriving in a timely manner, please contact us at your earliest possible convenience, ceo "at" geniusgoods.com. It is often the case that we do not know there is a delay until our customers inform us there is one! Tracking information will be forwarded to you as it becomes available. In the event of an exchange, you must notify us of your intentions so that we can issue a return authorization with Federal Express. If you send it back without doing so, we will not be able to associate your package with your transaction, and you may not receive a refund. Please see the warranty page for further information. |
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